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Customer Success

Case Study: How a leading global steel producer's commitment to safety led to incorporating a thermal monitoring system

Viper thermal monitoring system implementation resulted in improved efficiency and product quality

Hear from Gerdau melt shop engineers Tom Wyant and Don Keller on factors affecting their decision, how they use thermal monitoring, and the results since implementation.

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September 20, 2022

The equipment is in great working condition and is very easy to operate.

Ethan, Formosa Plastics Corporation (Texas, USA)

August 22, 2022

Good technical expertise & support.

Donn, WestRock Company (Demopolis, AL)

December 6, 2021

The team at Viper has always been very helpful and loyal to us.

Brent Moore, Nucor-Yamato Steel Company (Blytheville, AR)

July 8, 2021

I would like to add that Alex Finkelstein made the whole process easy and is an excellent rep for your company. We look forward to more opportunities with Viper Imaging in the future!!!

Steven Smith, Corporate Computer Centers, Inc. (San Diego, CA)

Case Study: Viper Helps Keep Business Rolling

This popular entertainment complex became a Viper customer in the summer of 2020 – at the height of pandemic restrictions. Hear the facilities manager share how they successfully incorporated temperature screening into their safety protocol. Also, hear from a security systems integrator tell about incorporating a Viper temperature screening system to help a customer remain open and operational.

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Case Study: Designing the Future of Steel Ladle Refractory Monitoring

The Refractory Engineer says he relies on the alarm system within the [ViperVision] software for protection from breakouts. He begins every day by reviewing a thermal image of each ladle looking for abnormalities.

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Viper Helps Keep Business Rolling

We recently had the pleasure of speaking with Pete Albert, Facilities Manager for Poplar Creek Bowl in Hoffman Estates, Illinois. This popular entertainment complex became a Viper customer in the summer of 2020 – at the height of pandemic restrictions.

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Study: Quick Deploy Solution for Substation Monitoring

2019 UPDATE: Study originally conducted March-April 2018. Based on customer feedback, Viper has made developments to further enhance system functionality and portability. See comments throughout this report.

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Study: Inteconnex Installs Temperature Screening Kiosk to Mitigate COVID-19 Exposure for County Drug Testing Office

The Lancaster County Drug Testing Office, part of the Lancaster County Community Corrections Department located in Lincoln, Nebraska, provides random and scheduled drug testing for the court system and probation office. The City of Lincoln and Lancaster County have been long-time Inteconnex customers. 

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