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ViperVision New Features Release & FAQ

We are constantly developing and testing new features, and you’ve come to the right place to learn more. Expanded capabilities and an updated interface make it easier than ever to monitor your process!

Viper Imaging substation monitoring_ViperVision

Brief overview of key updates:

  • VMS integration
  • ViperViewer is now integrated into ViperVision
  • OPC UA is included in communication standards
  • Custom reporting available
  • Expanded variety of compatible cameras – including models from Optris and ICI
  • Enhanced integration with FLIR AX8 cameras
  • Improved web server display
  • Intuitive configuration with an improved menu structure
  • Advanced access control
  • Customize your settings with improved Windows-integrated notifications

Frequently Asked Questions:

How does the VMS integration feature work and what systems are compatible?
By selecting RTSP output in the ViperVision camera configuration, users can access critical information through a system they are already familiar with. While the ability to connect directly to a camera in the system has always been available, it provided only the thermal image without temperature measurement details. Now, anyone with permission to access the company VMS can obtain critical data at any given time. This advantage is particularly significant for real-time monitoring and response as the integration offers visibility of all the analysis tools embedded within ViperVision. Additionally, recording can be constant in the VMS if desired.

  • Notes: This feature is available in the ViperVision Ultra software package. Compatible VMS include Avigilon, Milestone, Exacqvision, and Orchid Fusion. Further testing will confirm new additions. Customer company engineers maintain control of the ViperVision configuration. While those who view data through the VMS can initiate recording, they cannot adjust the software configuration.

Can this software create reports? Yes, a key function is report generation and the ability to export them! Default reports are in .xls, .csv, .pdf, and .xlsx formats. And, custom reporting is now available. Generate reports and emails based on specific events, such as alarms, or based on input (i.e. OPC, Modbus, or PLC).

Can it communicate with existing plant software? ViperVision software supports communication standards for connection to the plant control system including OPC, Modbus, and select Allen-Bradley and Siemens PLC via OPC or S7 protocol. Additionally, ViperVision supports physical I/Os such as relays and analog outputs. The Communications Module streams camera diagnostics, ROI data, alarm outputs, triggered snapshots, and organized file storage.

Can I view the software remotely? View remotely via a web server! And you still have camera control, snapshot, video, and Excel reporting functionality.

Can I set up alarms? Absolutely! You can set alarms based on a variety of criteria such as temperature, rate of change, standard deviation, or a percentage of pixels being over a certain threshold. There are visual, email, and audible alert options.

How many alarm codes can be set up with your system? ViperVision is not limited, but it does depend on the hardware (computer and camera).

Can ViperVision connect to visual cameras? Camera connectivity options include all FLIR A-series, Axis visual cameras, and select cameras from other manufacturers such as Optris and ICI.

Can it store images or video clips? Yes! Automate how much and how long data is kept. ViperVision can save thermal .jpeg files and record thermal .csq videos. Similar to the Rapid Replay module for FLIR security cameras, the ViperVision Time Lapse module allows for high-speed playback to maximize utility. Image playback can be based on event triggers or time-based capture.

What are the computer system requirements? Please visit our Support page and scroll down to “What computer specifications do I need?”

What are the GPU requirements to run your software? If the processor has integrated graphics, a GPU is unnecessary. Otherwise, a very basic GPU is needed.

My thermal imaging camera is mounted on a Pan & Tilt system. Can I still control the camera within ViperVision? Yes, ViperVision offers enhanced camera function control within the software.

Does Viper charge a renewal fee? We offer the option of perpetual license purchase or annual license renewal – per camera. (Note: There is a charge for software upgrades.)

Do you offer a free trial? Yes, sign up here to receive a link to download a free trial version. No credit card required!

Does ViperVision software support FullScreen Mode? Yes, it does.

How does the alarming integrate into other systems? ViperVision supports communication standards for connection to the plant control system including OPC, Modbus, and physical I/Os such as relays and analog outputs. A discrete signal can be sent into your system.

Which ModBus protocol does ViperVision use… ModBus TCP, ModBus+, or ModBus over TCP? The communication method employed by ViperVision is the ModBus TCP protocol, which allows for reliable and efficient data exchange.

Is ViperVision cloud-based or locally installed? It is locally installed currently.

How can I access the ViperVision release notes (aka patch notes)? Click here for our Release Notes page. We update this frequently with new features and bug fixes.

What if I need technical support? Check out the resources on our Support page. You’ll find troubleshooting info, quick-start guides, and a form for creating a support ticket. You can even schedule an online support session.

I have an idea for further enhancement. Where can I send it? We would love to hear from you! Please submit your suggestion here.

ViperVision is a reliable source of critical data that will help automate your process. Let’s have a conversation to discuss your application!